USN Shipping
Information
Payment
We accept Laser, Visa and Master Card, or you can call us to arrange to pre pay by Cheque.
Delivery Times
Normal delivery anywhere in Ireland is within 48 hours of placing your order (except for Sat and Sun). Supplements are shipped from Galway with a courier service and they require a signature so please make sure there will be someone there to sign for your order between 9am and 5pm as the couriers cannot give specific times of delivery. If you are unlikely to be at home during those hours, please provide an alternative address, such as your work or gym address.
Delivery Charges:
All orders over €25 are delivered FREE to any Irish address.
For orders smaller than €25 there is a flat rate of €7.50 per order
Special Offer Deliveries:
Special offers such as 4 products for the price of 3 are still delivered FREE (once they are over €25)
Special Delivery Requests:
If you have any special delivery requests such as a specific day for delivery (sorry but we cannot do specific times), or packed in plain unbranded packaging (so your workmates don’t know all your fitness secrets), please enter it in the additional info box on the order page.
Returns and Exchanges:
In the event that you ordered the wrong product or simply changed your mind we are happy to offer a full no quibble refund or exchange for any unopened products. Please call to let us know and we can advise on what to do next. Once your refund request is approved, you will be required to return the item to USN in its original condition within 42 days of purchase for a replacement, exchange or refund. See Full returns info>
Lost or Damaged Shipment:
If you receive your order and find that it has been damaged, is defective in any way or is not the item which you ordered, we will pay for the collection of the item and arrange a replacement or refund. In the event of this occurring, please contact us on +353 91 767 585 between 9.30am to 5.00pm (Mon - Fri) and request return instructions. Please do not return an item without informing us and please ensure that all returned goods are clearly marked with your name and order details. Our return address is:
USN IN IRELAND LTD
Please contact us on E: info@usnireland.ie or T: 01 2845002 if you have any further questions or queries |
